An order summary is a personalized piece of content that you can leverage in your Purchase Follow-Up emails; it includes the items, quantities, prices, and total from your customer’s order. It’s a convenient way for a customer to confirm which items were included in their order.

Note: This functionality is only available for accounts integrated with Shopify at this time. 

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Add an order summary

Since an order summary is tied exclusively to a customer’s order, it can only be included in a Purchase Follow-Up automation. To add an order summary to your content:

  • Navigate to your Automations.

  • Select an existing Purchase Follow-Up that you’d like to edit, or create a new one.

  • Select the ‘Edit’ icon under the email that you’d like to add your order summary to.

  • Drag and drop the Order block from the Content menu on the left side. Save.